VIP Services
Wien-Schwechat International Airport (VIE) Vienna, Austria
Arrivals
Service Details
Expedited escorting through passport control and customs;
Escorting to baggage claim hall;
Escorting to the arrival hall or to the passengers’ driver.
Departures
Service Details
Assistance with the luggage;
Expedited escorting through departure formalities;
Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first-class tickets) or provided upon extra charge (economy class).
Escorting from the lounge to the boarding gate.
Transit
Service Details
Expedited escorting through arrival formalities.
Luggage assistance and escorting to departure check in (if necessary).
If check-in for the departing flight is necessary, escorting to the check-in for the departing flight and through the subsequent formalities;
Expedited escorting through departure formalities and to the lounge. Lounge access may be included (business, first class tickets) or provided upon extra charge (economy class).
Escorting from the lounge to the boarding gate.
Extras
Porter services – 55,00 EUR (up to 4 checked bags)
Upon arrival:
receiving luggage from the conveyor (from the belt) and delivery to the waiting car or the arrival hall.
Upon departure:
luggage delivery from the car to the check-in counter or the VIP Lounge (depending on the booked services).
For security reasons, no private transfer to or from the aircraft is available at this airport.
VIP/CIP/Business lounge access at additional cost for all passengers (at departure or transit only).
Terms & Conditions
Requests submitted or modified less than 2 business days before the service (local time) +25%
If the service is requested or modified less than 2 business days (local airport time) before the service a 25% surcharge will apply.
If the service was cancelled till 96 hours before the service, no cancellation fee will apply.
If the service was cancelled between 96 and 72 hours before the service, a cancellation fee of 25% will apply.
If the service was canceled from 72 to 48 hours before the service, a cancellation fee of 50% will apply.
If the service was cancelled less than 48 hours before the service or it was no-show, a cancellation fee of 100% will apply.
What We Do
Airport VIP and Meet&Assist
Services Worldwide
- Fast Track through Check-in, Security, and immigration formalities
- Various Service Packages depending on your and your customers’ needs
- Airport Concierge for Individual Requests
- Airside Meet&Greet
- VIP Terminals
Global
Ground Transportation
- Airport and Hotel Transfers
- Chauffeur at Disposal Services
- Minibus and Coach Transfers
- Car Rental
- Limousine Service
Business and Leisure
Travel Arrangements
- Hotel Bookings
- Flight Tickets
- Guided Group and Private Tours
- SPA and Ski Resorts
- Air Charters
Global
Concierge Services
- Theatre, Concert, sport, and Special Event Tickets
- Personal Assistants and Interpreters
- Exclusive Restaurants and Clubs Reservations
- Personalized Concierge Assistance
- Plane, helicopter or yacht charters
VIP Meet & Greet Services at more than 800 Airports Worldwide
Alice Travel lines up different sorts of time-efficient and customized services which make an essential part of every business journey or luxury leisure voyage.
Upon arrival, departure and transit at Wien Airport our clients can relish an exclusive welcome and farewell service. In terms of an expeditious and professional assistance with airport formalities they shall experience first class travel quality facing minimal queues or no lines at all when escorted through dedicated priority lane.
Meet & Assist, Fast Track
This VIP Meet and Assist service commences with an airside / curbside meeting with a name board. A go-to airport VIP personnel will arrange a fast escorting and assistance with all Vienna Airport formalities. The luggage of the passengers will be professionally taken care of: a secure porter service is accomplished whilst the passengers are briskly escorted to the boarding or to their prearranged transfer.
Exclusive VVIP services
An all-inclusive and luxury Vienna Airport VVIP service for those who are keen to travel in a classy way. No queues at all: registration formalities are completed by a designated airport assistant as the passengers enjoy their stay at the VIP Lounge. The bags are automatically transferred from the plane to the car or vice versa. In the meantime, our agents let accommodate the best porter services available at Vienna Airport. A private limousine transfer from / to the aircraft is a part of this comprehensive airport VVIP service.
Bespoke services and extra facilities for your VIP experiences
Every guest making use of Alice Travel’s privileged VIP and VVIP services at VIE Airport can now benefit from Premium class treatment. Our travel management team will meet all your voyage needs: from airport tax-fre e refund to business / luxury car airport transfer, from pre-check-in and catering to VIP / CIP/ Business Lounge and VIP Terminal access. Besides, you can enjoy a wide range of extra services which will enable you to turn your journey into a marvelous travel experience at VIE airport.
Apart from airport VIP assistance, our proficiency in the luxury consulting allows us to render exclusive Concierge Services in Vienna. They range from luxury hotels to interpreters and guides, from limousine transfers to gourmet restaurants, from special events ticketing to VIP leisure travel.
